Rick Campbell - State Farm Insurance Agent

Reviews

• ★ ☆ ☆ ☆ ☆
  From the get-go, they butchered our policy. They had a new agent working on our new account with them (we were trying to move our cars and home over to them from two other insurance companies). Everything was done incorrectly, so they then had two seasoned agents "try" to fix it. They kept claiming it was a "glitch" in the system that was nation wide, however State Farm's main number said there was no such glitch. The actual agent there, Rick Campbell, was asked to call us and he never did. We never did meet him, because we could never get past the rude office staff. We never got phone calls returned when they said they would return them. There was so much attitude with them all, too. I felt like I was inconveniencing them to give them our business. I'm not ready to scrap State Farm yet since I hear great things about them as an insurance agency, but we will definitely be switching agents. Don't waste your time with this poorly organized office. When I asked about a billing discrepancy on our first bill and mentioned how the math is off, the lady literally responded that their math is always off by a few dollars. Not the kind of place I want handling my financial affairs or my home...
  By Gwen Burnside, March 06, 2018

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